Privacy Practices

This policy sets out the City of Allen's privacy practices regarding information collected from viewers on the city's website.

The city's privacy policy applies only to the city's website. When a viewer follows a link to another website, this policy does not apply. Viewers should check the privacy policy of each of these other websites with regard to how they handle personally identifiable information.

The City of Allen does not sell or rent personally identifiable information. Information provided to the City of Allen, including emails, may be subject to the Texas Public Information Act and applicable federal legislation. Information regarding the Texas Public Information Act is available from the Attorney General of Texas website.

The City of Allen's website utilizes server logs and log analysis tools to create summary statistics about the use of the website. The summary statistics are used to determine what information is of most interest to viewers and functional performance.

For online forms, the viewer will be asked to enter certain personal information which will vary depending on the form. Whenever personal information is requested, there will be an indication of whether the disclosure of such information is mandatory or optional.

The city's online surveys may ask for contact information and/or demographic information. The city uses contact data from surveys to identify who completes the survey. Demographic and profile data is used for compilation purposes pertaining to the survey subject matter only.

Except for law enforcement investigations, no other attempts are made to identify individual viewers of the city's website or their viewing habits. The City of Allen may be required by law enforcement or judicial authorities to provide personally identifiable information to the appropriate enforcement agencies. The City of Allen fully cooperates with law enforcement agencies in identifying those who use the city's services for or in connection with illegal activities. The city reserves the right to report to law enforcement agencies any activities it, in good faith, believes to be unlawful.

For site security purposes, the City of Allen has security measures in place to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Unauthorized attempts to upload or change information on this website are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.