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1. How do I apply for a job with the City of Allen?

We only accept applications for positions currently posted online. All applications must be submitted through our online system; incomplete applications will not be considered. We don’t accept resumes unless they are submitted as an attachment in the online application process. (Need help setting up your profile? View the online support guide.)

2. If I can't access the online application, what should I do?

If you are unable to access the online application, please choose one of the following options:

1. Call Government Jobs customer service at 855-524-5627 to talk with someone live (or dial 2 and request a call back). Applicant customer service is available Monday-Friday (excluding holidays), between the hours of 6 a.m. and 5 p.m. (Pacific Time).
2. Email support@governmentjobs.com
3. Visit the Government Jobs FAQ page.
4. Reference the application guide for additional help.

3. I want to apply for more than one position. Do I need to fill out a separate application for each job?

Yes, to apply for multiple jobs postings you must complete a separate application for each position.

4. Can I submit my resume instead of completing the job application form?

We do not accept electronic/paper resumes without an application. You can add a resume to an application if you wish, but you should always complete the application as if there were no resume attached.

5. Will I be informed if I did not get the job I applied for?

Yes, all applicants will be informed in writing as to the status of the position.

6. How do I know when you’re recruiting for a specific job?

All current recruitments will be listed on the Job Postings page of our website. You also have an option to submit an interest card specific to departments. You will be notified via email when a position is posted for that department.

7. What is CJIS and why is it a requirement for some positions with the City of Allen?

The FBI’s Criminal Justice Information Services (CJIS) Security Policy provides a procedure for conducting national fingerprint-based record checks on all personnel having unescorted access to unencrypted CJI including those with only physical or logical access to devices that store, process, or transmit unencrypted CJI. The policy applies to commissioned peace officers, terminal operators and others with network access to CJI systems, as well as, an employee who may have access to an area where this information is received, maintained or stored either manually or electronically if having access is not part of their job. (i.e. custodian, maintenance).

These record checks shall be conducted prior to granting access to CJI for all personnel who have unescorted access to unencrypted CJI or unescorted access to physically secure locations or controlled areas (during times of CJI processing).

• View a list of permanent and possible disqualifiers

8. Does the City of Allen participate in E-Verify?

Yes. The City of Allen complies with the United States Department of Homeland Security (U.S. Citizenship and Immigration Services) to verify the employment eligibility of all persons hired to work in the United States. The City of Allen will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. The City of Allen maintains full compliance with all regulations set forth by the law and will utilize E-Verify to assist in ensuring a legal workforce.