Will my water rate go up because of smart water meters?

The upgrade to smart meters was initially funded by fees paid by developers of new residential and commercial properties. The City of Allen adjusts water and sewer rates annually to balance revenues and expenses. For the fiscal year beginning Oct. 1, 2022, treated water wholesale costs are increasing 13% and wholesale wastewater service costs are increasing 11%. These costs are paid to the North Texas Municipal Water District Additional funds are also needed to maintain Allen's 500+ miles of water lines and 370+ miles of sewer lines. It should be noted, the city has historically increased water and sewer rates when necessary and that rate adjustments usually become effective November 1 annually.

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1. Why is the City of Allen installing smart water meters?
2. How do smart meters work?
3. When will my home/business get a smart meter?
4. How long does it take to install a smart meter?
5. Will water service be interrupted during installation?
6. Who will install my smart water meter?
7. Who can see the details of my water use?
8. Do I have to be at my home/business during installation?
9. How will I know when my smart water meter has been installed?
10. What happens if I experience a plumbing issue after my smart meter is installed?
11. I received a smart water meter, but did not receive prior notification or see my property listed on the map. Why?
12. How do the new meters sense for leaks?
13. Will I be charged extra for a smart meter?
14. Can the City of Allen use water meter data to enforce watering restrictions or issue citations?
15. Will smart meters cause my water bill to be higher?
16. Will my water rate go up because of smart water meters?
17. Do smart meters measure both water and wastewater use?
18. Do smart water meters emit radio frequencies? If so, what is the impact?
19. Can I opt out of installing a smart water meter at my home or business?
20. Will I still be able to turn off my water at the main valve after receiving a Smart Meter?
21. Why did I receive a leak alert?